NIC Chats
NIC Chats
Latest Episodes
Happy staff, happy residents: Procare HR and Go Icon on the data behind engagement
Recorded live at the 2026 NIC Fall Conference in Chicago, this NIC Chats On the Road episode brings back Brett Landrum, founder and CEO of Procare HR, and Ryan Galea, CTO of Procare HR and CEO of Go Icon. Host Lisa McCracken speaks ...
From Consumer Insight to Capital Alignment: Leadership Lessons from Four Decades in Senior Housing
Benchmark Senior Living CEO, founder, and chairman Tom Grape joins host Lisa McCracken to reflect on nearly four decades in senior housing and what the sector needs to get right next. Grape discusses how the sector has matured, from...
Lifestyle & Engagement — Determining the "Must-Haves" and Beyond in Active Adult Resident Programming — Episode 3
In this third episode of NIC's Active Adult podcast series, Christine Tarras, Director of Client Services at Greystar joins host Caroline Clapp to share insights on how operators can build resident programming that drives both satisfaction and ...
Active Adult Data-Driven Market and Product Selection — Episode 2
As part of NIC's Active Adult podcast series, host Caroline Clapp sits down with Kimberly Byrum, Managing Principal, Multifamily, at Zonda Advisory Group, to share insights on how developers and investors can use data to identify the right mark...
The Investment Thesis for Active Adult Rental Communities — Episode 1
In this first episode in NIC's Active Adult podcast series, host Caroline Clapp sits down with Ben Burke, Managing Partner of Headwaters Group, a Denver-based developer and operator of active adult 55+ rental communities, to share insights on w...
